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40 politely-worded templates to get invoices paid

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Who we are

A team of people dedicated to helping businesses get paid for their work, without having to put in all the effort of chasing.

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OUR STORY

Automating accounts receivables for businesses

Chaser was established with strong determination and a simple objective - to assist small and medium-sized enterprises worldwide in receiving prompt, efficient, and friendly payments, saving them time on manual tasks while enhancing their cash flow. 

Originally launched in 2014 as a credit control application by a Finance Director who was frustrated with the manual procedures and inefficiencies in chasing payments, Chaser is currently revolutionizing the way businesses approach payments.

Typically, chasing invoices or requesting payment is viewed as a negative activity that creates discomfort, causes stress and wastes time for both the business that has not paid and the business that needs to receive payment. According to Intuit QuickBooks, businesses today spend 56.4 million hours each year chasing overdue payments manually. Additionally, in the UK alone, 50,000 small and medium-sized businesses fail each year due to late payments. It doesn't have to be this way.

Chaser believes that trust is the cornerstone of all business relationships. Therefore, our solutions and services aim to make payment chasing comfortable, effortless, and swift. We strive to instill confidence in businesses that they will receive payment for their work, no matter what.

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Our mission

To help SMEs worldwide get paid in an efficient and friendly way so that they improve cash flow.

Our values

WE CARE

We believe that people caring about people is critical to consistently delivering superlative results.

We care about the success of our customers, partners, employees and shareholders, so we aim to truly make a difference. By caring, we are emotionally committed to success and know that everything we do (or don’t do) impacts our growth. We believe in self-care, so we promote good work-life balance. We care about outcomes, so we take on tasks with determination, drive and energy. We care about our development, so we constantly look to improve ourselves and our service. We do this by cultivating our knowledge, skill and attitudes to achieve excellence. Mind-blowing performance and competitive uniqueness don’t come from a perfect strategic idea; rather, as the result of people working together in harmony towards a shared goal. And that only happens if there is a caring culture at play.

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WE ARE COURAGEOUS

We know that success is achieved by taking risks and making bold decisions, so we encourage individual initiative and growth.

We believe that courage is giving people the opportunity to take risks and the freedom to fail. Failure sparks fear in many companies, but if employees are afraid to fail, they are far less likely to innovate, leading to missed opportunities. Therefore, we praise taking risks and can-do attitudes, and challenge complacency, mediocrity, and decisions that don’t make sense.

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WE ARE CANDID

We exhibit honesty and integrity at all times, so we encourage being frank and not being afraid to ask questions.

We believe that the whole is greater than the sum of its parts, which drives our desire to communicate efficiently and collaborate frequently. We are transparent and direct so that people know where the company stands and where they stand. This way, they are properly empowered to make great decisions that are in the best interest of the company. For us, integrity means we do what we say we are going to do and manage expectations through ongoing communication.

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WE CELEBRATE

We reward reliability, praise the small things and express gratitude.

We believe that success can beget success, and celebrating at work helps to build momentum, improve morale, and make the hard times feel all the more worth it. We are a quirky bunch who like to have fun together (even virtually) and celebrate key successes (big and small) along the way. Every week, we play virtual games and we make a point of celebrating festive holidays.

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Recognized industry leader for all-in-one accounts receivables management software

  • Xero App Partner of the Year 2023
  • Management Today Business Awards Winner 2023
  • CICM British Credit Awards 2022
  • Credit Awards 2022 Best Use of Technology
  • Xero App Partner of the Month August 2021

Executive team

We are as excited as ever to continue to push the boundaries of how credit control can be best carried out.

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Sonia Dorais

CEO

With nearly 20 years of experience working in fast-growing businesses, Sonia led the growth of numerous fintechs in both Canada and the UK that specialize in the digitization and automation of finance and accounting tasks and functions. If she isn't chasing after her toddler, you can catch her at a musical, reading, or watching a documentary.

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Pedro Sampaio

CTO

After working at a big consultancy firm for telecommunications providers and finance projects, Pedro found his passion for tech start-ups when working for Clevertech building prototypes. Pedro loves to code and enjoys building simple, easy-to-use products that make people's lives easier. When not at work, Pedro can be found with his family or working out at the gym.

Leadership Team

A friendly, ambitious and talented team

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Amaya Woods

Senior Marketing Manager

Having worked in marketing and demand generation across B2B tech businesses, Amaya is passionate about helping companies grow. In her spare time, Amaya volunteers as a Marketing Trustee for Think Malawi, an organization that improves access to education for girls in Malawi.

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Charlotte Woods

Product Marketing Lead

Having worked in product management across various B2B products, Charlotte enjoys working on product enhancements that make a real difference to the people/businesses that use them. She loves helping product ideas become a reality. Charlotte enjoys travelling and exploring new places and cultures.

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Krissie Chapleo

Commercial Director

Krissie has 7 years' experience in fast-paced tech start-ups and scale-ups. She's passionate about disrupting fintech to make a positive impact on customers' businesses and providing excellent customer service. Krissie develops her team with a positive and productive culture. She loves exploring countries and cultures, and going to gigs and theatrical productions.

A message from Chaser's CEO