About Chaser
Chaser is on a mission to help businesses worldwide get paid for their work. Over 3000 customers use Chaser’s award-winning accounts receivable software to successfully reduce their debtor days, save time on manual tasks and improve their customer relationships. With over 350 five-star reviews on the Xero App Marketplace, it’s no wonder that Chaser is one of the top rated apps of 4,000 in their ecosystem!
Last year, in response to a clear gap faced by our software customers, Chaser launched an outsourced credit control service. As well as managing the Chaser application on behalf of customers, Chaser’s team of credit controllers oversee all the chasing and responding to debtor-related enquiries acting as a natural extension to their team.
It proved a hit, with 25 customers now using us as their outsourced credit control function! Since launching 7 months ago, there has not been a single customer churn.
We have huge growth aspirations and are now looking for an ambitious person to join our team to help scale this new line of business. The role is targeted towards an individual who can show results, but also show the aptitude to help the team scale over time.
Role description
Reporting into the CRO, you will take ownership of a new service line that has grown quickly and shown to be valuable to Chaser’s customers. You’ll be supported by a team who have been there and done it, but it will be for you to find new customers and determine a strategic path for the growth of this service line.
As an Account Executive - Outsourced Services, you will:
- Prospect new accounts from scratch.
- Use your experience in previous roles, to unearth new opportunities.
- Target onboarding 4 new customers per month.
- Have a penchant for picking up the phone and nurturing relationships.
- Have a bias for action and getting things done.
- Work closely with the Marketing and Product teams as the voice of our customers, sharing feedback and insights to help shape our roadmap.
- Work closely with partners, who could potentially act as a good source of referrals.
- Get comfortable with our value proposition, and be able to articulate it confidently.
- Deliver regular webinars to potential customers interested in outsourcing.
- Become an expert and thought leader in outsourcing, becoming a go to resource in the industry.
- Live by Chaser’s values of Care, Candidness, Commitment, Celebration and Courage.
On your first day, we'll expect you to have:
- 3+ years of sales experience in a start up / high growth environment.
- Knowledge and experience in using HubSpot CRM to track customer engagements is an asset.
- Charismatic, driven and results-driven.
- You are passionate about helping businesses succeed.
- You take initiative and enjoy proactively solving problems.
- Highly personable, you have the ability to generate excitement and motivation in customers.
- You have strong commercial acumen, spotting growth opportunities and taking the initiative to act on them.
- Your verbal and written communication skills are second-to-none.
- You are digitally proficient and able to understand the software and its potential.
- You have exceptional organisational skills with a keen eye and complete all tasks to the highest standard.
You have an entrepreneurial and empathetic mindset that propels you to commit to delving deep into the user experience, the challenges they face and how to improve the experience. You'll also come with strong collaboration skills, and the ability to document proper requirements for short-term and long-term projects.
The team you’ll be joining
We believe in a world where all businesses have the confidence that they will get paid for their work. We’re an international team all focused on making a huge difference in credit control so we have lots of ideas and are incredibly driven. We support and care about each other, are incredibly honest with our feedback and work together to achieve our weekly targets. There’s no room for egos, the only agenda is making sure everything we do is to the best of our abilities and we smash our team targets!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
