Operations Assistant - Maternity leave cover - Job opportunity

Operations Assistant - Maternity leave cover


30 hours
equivalent to
4 days per week (Monday through Thursday) or
5 days between 9:00 am - 4:00 pm or 8:30 am - 3:30 pm

Fully remote

Global, Within 1-2 hour(s) of GMT/BST Time Zone

Start date: August 2022, for a period of 8-9 months

Role description

Reporting into the CEO, you will take ownership of various administrative and operations activities that support Finance & Accounting, Human Resources and People Operations, IT and equipment. The role will touch on a wide range of tasks and responsibilities including, but not limited to:

Human Resources, People Ops, Culture:

  • Complete on-boarding and offboarding tasks for new starters and leavers, including contracts and inductions
  • Manage the HR admin software system, tracking sick days, annual leave days, etc.
  • Organise and plan all company meetings including standup, stand down, and the monthly company updates
  • Organise company and team building events, virtually and in person
  • Plan bi-annual performance reviews for the company and ensure the team actively uses the performance tracking tool (Lattice)
  • Carry out employee engagement surveys
  • Oversee performance evaluations processes
  • Plan training sessions
  • Carry out health and safety assessments for all the staff working from home
  • Ensure policy updates are reviewed by staff and signed
  • Help oversee OKRs software and management
  • Set up a branded recruitment process that is consistent with Chaser’s values including the process in which we interview, speak to candidates and accept/reject their applications.


  • In accordance with current structures, organise all files within the company drive setting a file naming convention including company policies, team photos, employment contracts, job applications, etc.


  • Accounts payable: Track and file all payables for Chaser. Track what the spend is for and keep a directory of all that information.
  • Accounts receivables: Ensure all the credit control of Chaser, using the Chaser application, to ensure minimal receivables.
  • Payroll: Liaise with the accounting team on all payroll ensuring bonuses and commissions are paid correctly each month.
  • Oversee all reconciliations of outgoings, file receipts and track accordingly.
  • Assist with payments, employee expenses.
  • Assist the external accounting team with any questions.
  • Monthly billing for our services such as Collections and Outsourced Credit Control.
  • Remittance tracking and processing.

Legal & Company Secretarial

  • Working with external solicitors, keep a repository of all legal documentation (GDPR, privacy policy, terms & conditions, employee contracts, etc), ensuring they are consistent with law changes and up to date.
  • Manage trade mark applications processes, oversee renewals with pensions regulators, ICO, etc.
  • Assist the CEO with all follow ups and tracking of employee share options, getting signatures of shareholders, etc.


  • Hold the inventory of all company-owned hardware - General office duties to include: equipment monitoring, workstation support, management of offices supplies and stock control
  • Set up upgrade schedules
  • Ensure antivirus and security parameters are on all computers
  • Shop for and purchase equipment as necessary
  • Set up and implement policies for phones, etc.
  • Ensure good management of files saved in the Cloud, set up file naming conventions and policies against saving content on PCs
  • Track and manage the password management tool as well as the IT security management tool.

About you

  • Live by Chaser’s values of Care, Candidness, Commitment, Celebration and Courage.
  • You are discreet and trustworthy, as you will gain access to highly confidential information.
  • You are passionate about helping businesses succeed.
  • You take initiative and enjoy proactively solving problems.
  • Highly personable, you have the ability to generate excitement and motivation in employees.
  • Your verbal and written communication skills are second-to-none.
  • You have exceptional organisational skills.
  • You are kind and empathetic.

Asset, but not a deal-breaker

  • You’ve worked in a startup / high growth environment.
  • You have knowledge and experience in using a variety of software so that learning our software would not be difficult for you.
  • Charismatic, driven and results-driven.

Software and systems you can expect to (learn and) use

  • Chaser
  • Lattice
  • Bright HR
  • Docusign
  • Google Suite (Docs, Sheets, Meet, Calendar, Drive)
  • Toggl
  • Slack
  • Deel
  • Xero
  • Outlook
  • HubSpot

The culture we’ve created, the culture you’ll be joining

We believe culture is the single most important component to our success. Although a small (but growing) business, we try our hardest to make sure that our staff feel rewarded, valued and supported. Here are a few of the things we’ve done this year to help build a great culture.

  • Work from home
  • Pro rata days annual leave, plus national holidays
  • We believe in celebrations so you get your birthday as a day off :-)
  • NEST pension scheme
  • Company gift boxes!
  • We believe that you deserve a life full of energy and well-being - so we’ve signed up to Juno, a workplace support programme that provides health and wellbeing benefits. Regular team staff outings; this year we went ice skating, dart throwing and played crazy golf, as well as had a few team lunches!
  • Employee share option plan for full time employees

The team you’ll be joining

We believe in a world where all businesses have the confidence that they will get paid for their work. We’re an international team all focused on making a huge difference in credit control so we have lots of ideas and are incredibly driven. We support and care about each other, are incredibly honest with our feedback and work together to achieve our weekly targets. There’s no room for egos, the only agenda is making sure everything we do is to the best of our abilities and we smash our team targets!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Apply now

Or email your CV to jobs@chaserhq.com