<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=792695931297257&amp;ev=PageView&amp;noscript=1">
Chaser-Marketing Development Representative Role-Job opening
Work at Chaser

Operations Assistant

UK based. Remote with periodic reviews. Can be 4 or 5 days a week depending on the candidates requirements
Chaser-Marketing Development Representative Role-Job opening

About Chaser


Chaser is on a mission to help businesses worldwide get paid for their work. Over 3000 customers use Chaser’s award-winning accounts receivable software to successfully reduce their debtor days, save time on manual tasks and improve their customer relationships. With over 350 five-star reviews on the Xero App Marketplace, it’s no wonder that Chaser is one of the top rated apps of 4,000 in their ecosystem!

We have huge growth aspirations and are now looking for an ambitious person to join our team to support the CEO enhance and optimise business processes.

 


 

Role description

 

Reporting into the CEO, you will take ownership of various administrative and operations activities that support Human Resources and People Operations, Sales and Marketing, IT, and Finance & Accounting.

The role will touch on a wide range of tasks and responsibilities including, but not limited to:

Human Resources, People Ops, Culture:

  • Complete on-boarding and off boarding tasks for new starters and leavers, including contracts and inductions
  • Manage the HR admin software system
  • Organise and plan all company meetings including standup, stand down, and the monthly company updates
  • Plan monthly meetups in London
  • Plan monthly meetups for the remote team (organise lunches)
  • Organise company and team building events, virtually and in person
  • Track annual leave and sick days
  • Carry out employee engagement surveys
  • Oversee performance evaluations processes
  • Plan training sessions
  • Carry out health and safety assessments for all the staff working from home
  • Ensure policy updates are reviewed by staff and signed
  • Help oversee OKRs software and management

Finance & legal:

  • Oversee all reconciliations of outgoings, file receipts and track accordingly
  • Assist with payments, employee expenses, credit control
  • Assist the external accounting team with any questions
  • Manage trade mark applications processes, oversee renewals with pensions regulators, ICO, etc.

Commercial:

  • Manage organic social media accounts, ensuring growth in engagement
  • Assist the CEO with management CRM requests and tickets, monthly database hygiene, setting up a preference centre, creating new fields, analysis data, setting up dashboards, cleaning duplicates
  • Management the marketing email account, namely to ensure the CRM is up to date with notifications of people who have left the company, bounces etc.
  • Track PR opportunities and submit requests to the leadership team by the deadline of journalists
  • Seek out speaking/contribution opportunities for the CEO, CRO and CTO
  • Assist CEO with market research
IT:
  • Hold the inventory of all company-owned hardware - General office duties to include: equipment monitoring, workstation support, management of offices supplies and stock control
  • Set up upgrade schedules
  • Ensure antivirus and security parameters are on all computers
  • Shop for and purchase equipment as necessary
  • Set up and implement policies for phones, etc.
  • Ensure good management of files saved in the Cloud, set up file naming conventions and policies against saving content on PCs

About you:

  • Live by Chaser’s values of Care, Candidness, Commitment, Celebration and Courage.
  • You are discreet and trustworthy, as you will gain access to highly confidential information.
  • You are passionate about helping businesses succeed.
  • You take initiative and enjoy proactively solving problems.
  • Highly personable, you have the ability to generate excitement and motivation in employees.
  • Your verbal and written communication skills are second-to-none.
  • You have exceptional organisational skills.
  • You are kind and empathetic.

Asset, but not a deal-breaker:

  • You’ve worked in a startup / high growth environment.
  • You have knowledge and experience in using HubSpot CRM.
  • Charismatic, driven and results-driven.

 

The team you’ll be joining

 

We believe in a world where all businesses have the confidence that they will get paid for their work. We’re an international team all focused on making a huge difference in credit control so we have lots of ideas and are incredibly driven. We support and care about each other, are honest with our feedback and work together to achieve our weekly targets. There’s no room for egos, the only agenda is making sure everything we do is to the best of our abilities and we smash our team targets!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Apply now

 

If you are not automatically redirected, please email your CV to jobs@chaserhq.com