SMS payment chasing | Chaser

Reduce late payments with SMS invoice payment reminders

Cut through the noise and reach customers on-the-go by sending payment reminders via SMS, to get your invoices paid sooner.

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Improve your ability to collect payments

Automate SMS text messages using customisable templates and workflow schedules. Save time with automation whilst ensuring SMS reminders look hand-typed and get noticed, therefore improving collection rates. SMS is a highly customisable and effective solution for reducing missed payments amongst your customers.

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Make it convenient for customers to pay you

By sending a payment gateway link within an SMS text message payment reminder, you are making it as easy as possible for customers to pay your invoices. They can pay them on-the-go or when sitting on the couch - they don’t even need to switch on their laptops.

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Send payment reminders that get noticed, and get you paid

If you’re struggling to get a hold of your customers with email and phone calls, SMS could be the silver bullet you need to collect some of those long overdue invoice payments. Using a combination of SMS and email payment reminders in your automatic chasing schedules will increase your chances of prompt invoice payments.

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Help customers stay on top of payments with conversational messaging

Send invoice reminders your customers are more likely to notice and pay. Average email open rates are just 25%, whilst SMS open rates are 98%. By sending payment reminders directly to their phone, you can reach customers more efficiently, and get invoices paid faster.

How it works

Start using SMS chasing in four simple steps

Create a Chaser account

Start using Chaser for free (no card details required) for 14 days at

Edit your SMS chasing templates

In your Chaser account, navigate to ‘Manage’ then ‘Templates’. Select the SMS option and edit the existing templates as required.

Add SMS to your chasing workflow schedules

In the ‘Manage’ area, select ‘Schedules’. Edit your chosen schedule and click the ‘+’ button to add in an extra reminder. Select your chosen SMS template from the drop down, then click ‘Add’.

Add payment portal links to your SMS templates

If you have the Chaser Payment Portal enabled, navigate to ‘Templates’ and click on the template you’d like to edit. From the ‘Placeholders’ menu on the right hand side, click the Payment Portal option to insert it into your SMS reminders and click ‘Save’. Payment Portal links will be sent to all customers that receive this SMS template!

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What they're saying

With Chaser, customers are able to quickly start chasing payments by automating invoice reminders. They gain access to all the tools they need to improve their cash flow and credit control—all in the middle of a global pandemic.

Stuart Hurst
Director, Accounts & Leal
"A very easy to use app, that's very clever at chasing debts. We've seen an improvement to debtor days almost immediately. ..the customer service and support Chaser offer is superb, can't praise them highly enough".
Sharon Pocock,
Md & Principal Accountant, Kinder Pocock
"This is such a good add-on. I truly believe that Chaser emails are sent with a little bit of magic. Even though I regularly used to send statements from Xero, the Chaser emails have had a far greater response, clients apologising for not paying sooner! It has definitely improved credit control, and the ‘thank you’ email when clients have paid is a lovely touch."
Emma Fox
Founder & Md, Fresh Financials
"Chaser has really changed the space. Several other apps have appeared in the market since Chaser - even Xero has its own invoice reminders. For us, though, Chaser is the one with the features we need. And at a great price, and with a great team supporting it, why would we ever change?"
Nathan Keeley
Partner, Mha Carpenter Box
"Chaser is very easy to use and implement which is to a large extent down to the support we have received from Chaser in terms of training and initial implementation. We see Chaser as an important tool to support both our clients using it directly and allowing us to offer to outsource the credit control function of our clients businesses."
Paul Bulpitt
Co-founder, The Wow Company
"The experience of Wow clients with Chaser has been very positive - with almost immediate results. The functionality Chaser offers is a complete personalised debt chasing solution - if you're serious about managing your cashflow, Chaser is a no-brainer really.."
Emma Chesson
Head Of Online Services, Kreston Reeves
"What really impressed me about Chaser is the ability to automate the credit control process whilst still managing to keep the personal touch. This alongside the full CRM functionality helps give transparency, and reduce time and human error. We are excited about offering our clients Chaser."
Paul Lodder
Partner, Sagars Accountants
"The benefits to businesses, accountants and their clients that Chaser brings is huge. If you were only going to look at a few apps make sure this is one of them."
Steven Kühn
Director Technology Solutions, Azets
"For us, Chaser is best in class for credit control. Chaser has that singular focus on credit control, which obviously reflects itself in the product. The feature set is fantastic"..."Having a healthy cash flow is absolutely essential for every business, and we saw that Chaser makes an instant positive impact for our clients."
Will Farnell
Founder & Director, Farnell Clarke
"Farnell Clarke LOVE Chaser! We started using Chaser as a precursor to rolling out to our clients. The results… we banked £3,792 within an hour of the first chaser cycle. The team are awesome. Always ready to help and make our lives as easy as possible."

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