Resource centre | Chaser

Resources

Guides, webinars and white papers to help you optimise your credit control.

 

The 2022 late payments report
POPULAR

The 2022 late payments report

See insights from businesses across the globe on the severity of late payments, how they can be reduced and methods businesses implement to deal with them.
Download full report
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GUIDE

Strategies for improving invoicing and collections from Chaser and Xero

See your invoicing process get simpler, disputes and queries reduce, and payment times speed up by following the actionable strategies in this guide.
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GUIDE

8 most effective email templates to get invoices paid on time

Tried and tested, from our 6 years of invoice chasing experience and having helped businesses chase over $3.9BN to date. These templates can be copied and pasted directly, for you to send to customers!
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GUIDE

20 SMS payment reminder messages to get your invoices paid

Get your invoices paid faster with 20 best practice SMS payment chasing templates, developed by accounts receivables experts.
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GUIDE

40 polite templates to get invoices paid

Do you send follow-ups to remind customers about their invoices due month after month? We’ve got you covered with 40 email, text, and phone call templates.
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GUIDE

The ultimate guide to accounts receivable

Written for finance professionals, this comprehensive guide will help you optimise your accounts receivable processes, and put an end to late and inconsistent customer payments!
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GUIDE

14 most common invoice disputes and queries and how to resolve them

Getting invoices paid on time and Chaser’s credit control experts have put together some effective ways to prevent invoice queries and invoice disputes without risking your customer relationships.
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GUIDE

Accounts receivables KPI tracker

By tracking the KPIs in this sheet, you will be able to identify areas of improvement and make data-driven decisions about how to improve your business's accounts receivable process and results.
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CASE STUDY

Energize Recruitment

Chaser's accounts receivable automation software has been a game-changer for Energize Recruitment. Read this case study to learn how their finance team are now saving several hours each week and getting more than 80% of their invoices paid without lifting a finger.
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GUIDE

10 call scripts to get invoices paid

Approach receivables phone calls in the most effective way possible with the advice and scripts shared in this guide. These scripts have been tried and tested, from our 8 years of invoice chasing experience and having helped businesses chase over $25bn to date.
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GUIDE

Invoice tracker

Easily keep track of invoices with this handy tracking template. Stay up to date on your customers' outstanding balances and what's due when with this handy invoice tracking template.
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BROCHURE

Outsourced Credit Control for agencies

Download this guide to find out how you can improve your agency’s cash flow by getting paid sooner and reducing debtors, with an experienced credit control team at Chaser.
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BROCHURE

Chaser credit control and accounts receivable software

Download this guide to find out how you can automate manual tasks, get paid faster and maintain great customer relationships with Chaser's market-leading software.
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CASE STUDY

How Glaze Digital focus on growing their agency instead of awkward payment...

Hear how Outsourced Credit Control has helped Glaze Digital increase efficiency and cost savings, whilst maintaining their brilliant client relationships.
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GUIDE

The ultimate guide to accounts receivable for Sage users

Written for Sage users, this comprehensive guide will help you optimise your accounts receivable processes, and put an end to late and inconsistent customer payments!
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CALCULATOR

Late payment calculator

If you have an unpaid invoice for goods or services, you are entitled to claim interest on commercial debt and even compensation for a late payment.
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GUIDE

The essential guide to collections for credit controllers

We’re sharing our guidance on collections for credit controllers! This guide ensures any credit controller is well-equipped on how to avoid bad payers, and what to do when payments stop.
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GUIDE

What to do when customers aren't paying

Late paying customers? This guide covers what to do when your customers aren't paying their invoices, written by credit control experts.
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GUIDE

8 templates to get invoices paid during a recession

Late payments during the recession? With many businesses in an uncertain position, it can pay to take a more sensitive approach when chasing payments. See how to use emotional intelligence and diplomacy in your chasing, with these 8 free templates.
Wartime Credit Control | How to recession-proof your receivables guide
GUIDE

How to recession-proof your receivables

This guide contains over 20 pages of free advice, from an A/R industry expert who has successfully managed accounts receivable to help businesses during a recession. It provides practical, actionable steps you can take at your business to recession-proof your receivables.
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CASE STUDY

Saving over 15 hours every week with Chaser

Love Brands is a multi-brand fashion distributor. For over 20 years, they have directly managed and acted as regional distributors for some of the biggest internationally recognised apparel brands in the fashion industry such as JOOP! and GUESS.
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BROCHURE

Outsourced Credit Control brochure

Download this guide to learn how you can improve your cash flow by reducing debtors, with your experienced Outsourced Credit Control team at Chaser. Outsourced Credit Control lets you benefit from expert credit control, at a fraction of the cost.
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GUIDE

The ultimate guide to accounts receivable for Xero users

Written for Xero users, this comprehensive guide will help you optimise your accounts receivable processes, and put an end to late and inconsistent customer payments!
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GUIDE

The ultimate guide to accounts receivable for QuickBooks Online users

Written for QuickBooks Online users, this comprehensive guide will help you optimise your accounts receivable processes, and put an end to late and inconsistent customer payments!
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Fact sheet

Chaser credit control and accounts receivable software fact sheet

Download this fact sheet to find out how you can reduce debtors, save time and improve your cash flow with Chaser's market-leading software
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Fact sheet

Chaser Collections: Debt recovery services fact sheet

Download this fact sheet to see how you can recover aged receivables faster, protect your customer relationships and reputation and get an instant, obligation-free quote.
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BROCHURE

Credit control and accounts receivable software for Xero users

Download this guide to find out how you can reduce debtors, save time and improve your cash flow with Xero's leading accounts receivable partner.
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BROCHURE

Credit control and accounts receivable software for QuickBooks Online users

QuickBooks Online users, download this guide to find out how you can reduce debtors, save time and improve your cash flow with the market-leading receivables software, that seamlessly integrates with your accounting system.
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BROCHURE

Credit control and accounts receivable software for AccountsIQ users

AccountsIQ users, download this guide to find out how you can reduce debtors, save time and improve your cash flow with the market-leading receivables software, that seamlessly integrates with your accounting system.
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BROCHURE

Credit control and accounts receivable software for Sage users

Sage users, download this guide to find out how you can reduce debtors, save time and improve your cash flow with the market-leading receivables software, that seamlessly integrates with your accounting system.
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Fact sheet

Chaser payment portal

Download this fact sheet to see how you can get easier, faster payments from your customers. See the key benefits, key capabilities and learn how the Payment Portal works.
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BROCHURE

Chaser debt collections service brochure

This debt collections service brochure covers how your business can recover aged receivables faster using Chaser's insights and expertise.
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TEMPLATE

Credit control policy template

Download this credit control policy template to improve your accounts receivables, avoid credit control problems and reduce days sales outstanding.
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GUIDE

The ultimate guide to accounts receivable for AccountsIQ users

Written for AccountsIQ users, this comprehensive guide will help you optimise your accounts receivable processes, and put an end to late and inconsistent customer payments!
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CASE STUDY

FHC saw a reduction in average days to get paid from 87 days to just 33 days

FHC is a cloud accounting and business advisory company that provides their expertise to a broad range of clients from all sectors including agriculture, construction, retail, and professional services.
How to recession-proof your business...
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PANEL

How to recession-proof your business with better cashflow management

Learn how you can recession-proof your business with better cash flow management including: accurate cash flow forecasting, comprehensive spending and expense management, optimised accounts receivable processes
Grow your practice and help clients get...
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VIRTUAL EVENT

Grow your practice and help clients get paid faster

Help clients optimise their receivables process and reduce late payments. See how you can grow your practice and support your clients' credit control through the Chaser partner programme.
Rethink finance: learnings from the...
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PANEL DICUSSION

Rethink finance: learnings from the pandemic and what finance teams are doing...

Hear from a panel of leaders with 65+ years of finance experience across a range of industries as they discuss strategy changes, digital transformation and recovering from a crisis.
How to keep on top of overdue invoices...
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WEBINAR

How to keep on top of overdue invoices without committing time or effort

Good credit control takes time, but you don’t always have the time and resources internally. In this webinar, see how we can do the heavy work for you - with polite, proactive invoice chasing that gets you paid, and hear from current Outsourced Credit Control users.
FreeAgent users, get invoices paid...
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WEBINAR

FreeAgent users, get invoices paid sooner

Chasing payments is frustrating & time-consuming. It doesn’t have to be. Find out how thousands of businesses are automating their accounts receivable processes without losing the human touch, and putting an end to late payments with Chaser.
Not had time to chase your invoices?...
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WEBINAR

Not had time to chase your invoices? Chaser will help.

Take invoice chasing off your plate with a proactive, friendly Outsourced Credit Control service. Good credit control takes time, but you don’t always have the time and resources internally. In this webinar, see how Chaser can do the heavy work for you.
Improve cash flow and increase...
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WEBINAR

Improve cash flow and increase efficiency in your business in 2021: fintech...

You'll leave this webinar with practical, actionable advice and tech insights from a panel of fintech industry experts, to help you ensure greater efficiency and improved cash flow for your business.
Chaser receivables automation for...
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WEBINAR

Chaser receivables automation for AccountsIQ users

Chasing payments is frustrating & time-consuming. It doesn’t have to be. AccountsIQ users can now join thousands of businesses automating their accounts receivable processes with the market-leading solution.
Stop worrying about the invoices you...
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WEBINAR

Stop worrying about the invoices you haven't chased

Chasing invoices is awkward and time-consuming. But it doesn't have to be. In this webinar, see how you can let Chaser to the heavy work, with polite, proactive invoice chasing that gets you paid.
How to improve your cash flow by...
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LIVE PANEL

How to improve your cash flow by £250,000

Five forward-thinking accountants discuss how they've achieved outstanding cash flow results for their clients through the use of digital transformation and cloud technology in this 'game show'-style panel.
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FACT SHEET

Payer rating

See how Payer ratings will help you understand customer payment behaviour instantly, and help you tailor and improve your credit management.
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FACT SHEET

SMS chasing fact sheet

Download this fact sheet to see how you can reach customers on the go and get invoices paid faster with SMS payment reminders. See the key benefits, key capabilities and learn how SMS chasing works.
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FACT SHEET

Credit checking fact sheet

Reduce credit risk with up-to-date reports and alerts on your customers
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FACT SHEET

Accounts receivables services

Do you have too much on your to-do list to stay on top of your accounts receivables? Studies show the longer you wait to remind customers about outstanding invoices, the less likely they are to get paid. Time is of the essence. Download this fact sheet to see how accounts receivable services will reduce your to-do list and help you get paid faster.
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Webinar

You've sent the invoice... but the customer hasn't paid. What now?

Late payments can be difficult to track and time-consuming to chase, see how to stay on top of them automatically and get paid faster.

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