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Chase unpaid invoices with 40 polite templates that work — and get paid faster

Reduce manual intervention needed when chasing late payments by using auto calls

Schedule automated phone calls to deliver pre-scripted payment reminders

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Save time chasing your debtors

Save time and get paid faster by automating the chasing of invoice payments via phone call. Create text-to-speech templates in Chaser and send call reminders according to automated schedules, on the times and days that you choose.

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Automate personalized payment reminder calls

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Minimize late payments

Take a proactive approach to credit management with polite, timely calls placed to remind customers of upcoming payments before they become overdue. Phone calls are placed to your debtors instantly, exactly when you schedule them. Don’t let debtor calls wait until you’ve cleared your to-do list, follow up instantly and reduce late payments.

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Multi-channel approach

Maximize your chances of reaching customers quickly, and receiving payment promptly by scheduling automated reminders across multiple channels. Utilize phone call, SMS, and email payment reminder automation to ensure your payment reminders get seen - and that you get paid on time. Schedule all reminders in one comprehensive system to create a polite, multi-channel series of payment reminders without bombarding your customers.

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Reduce time spent on credit management calls

One of the most time-consuming parts of the accounts receivable process is phone calls, as your finance team must prepare what to say, collate the customer's account information, due dates, invoice amounts, and much more, before even picking up the phone. But following up with customers over the phone doesn't need to be this way.

You can now take the time and effort out of credit management phone calls by using Auto-call in Chaser to make them for you. With Auto-call, you can schedule automated phone calls to deliver pre-scripted payment reminders. Based on phone call templates that you write, Chaser will place automatic phone calls to your debtors, which are personalized to every recipient, on the times and dates you choose. Text-to-speech technology is utilized alongside cutting-edge automation, to ensure that you can deliver timely call reminders without committing any time or effort.

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A 15-minute call could save you 60+ hours a month on receivables

Over 10,000 users worldwide rely on Chaser to get paid faster, protect their cash flow and maintain good customer relationships.


KEEP EXPLORING CHASER'S FEATURES

Explore how Chaser's customers are reducing late payments

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Discover how to automate manual accounts receivables processes

What Chaser users have to say

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Stuart Hurst

Head Of Cloud Accounting, UHY

“A very easy to use app, that's very clever at chasing debts. We've seen an improvement to debtor days almost immediately. ..the customer service and support Chaser offer is superb, can't praise them highly enough".

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Sharon Pocock

Md & Principal Accountant, Kinder Pocock

“This is such a good add-on. I truly believe that Chaser emails are sent with a little bit of magic. Even though I regularly used to send statements from Xero, the Chaser emails have had a far greater response, clients apologising for not paying sooner! It has definitely improved credit control, and the ‘thank you’ email when clients have paid is a lovely touch.”

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Emma Fox

Founder & Md, Fresh Financials

"Chaser has really changed the space. Several other apps have appeared in the market since Chaser - even Xero has its own invoice reminders. For us, though, Chaser is the one with the features we need. And at a great price, and with a great team supporting it, why would we ever change?"

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Stuart Hurst

Head Of Cloud Accounting, UHY

“A very easy to use app, that's very clever at chasing debts. We've seen an improvement to debtor days almost immediately. ..the customer service and support Chaser offer is superb, can't praise them highly enough".

avatar_bg2

Sharon Pocock

Md & Principal Accountant, Kinder Pocock

“This is such a good add-on. I truly believe that Chaser emails are sent with a little bit of magic. Even though I regularly used to send statements from Xero, the Chaser emails have had a far greater response, clients apologising for not paying sooner! It has definitely improved credit control, and the ‘thank you’ email when clients have paid is a lovely touch.”

avatar_bg3

Emma Fox

Founder & Md, Fresh Financials

"Chaser has really changed the space. Several other apps have appeared in the market since Chaser - even Xero has its own invoice reminders. For us, though, Chaser is the one with the features we need. And at a great price, and with a great team supporting it, why would we ever change?"

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FAQs

What are payment reminders and what is their role in accounts receivable?
Payment reminders notify customers about outstanding invoices and encourage payment. In accounts receivable, they ensure timely payments, improve cash flow, reduce DSO, minimize manual follow-up, maintain customer relations, and provide clear communication.
How can automated payment collection reminders help you get paid?
Automated payment reminders increase on-time payments by sending timely notifications, escalating follow-ups for overdue invoices, offering a secure online payment portal, reducing late payments, and improving cash flow efficiency as measured by Days Sales Outstanding.
Can Chaser's payment reminders be sent automatically?
Absolutely, Chaser offers a robust suite of automation tools that allow businesses to schedule and send payment reminders automatically. This includes the ability to set up recurring reminder schedules, customize the content and timing of each reminder, and even trigger reminders based on specific events or conditions, such as invoice due dates or payment delays. By automating payment reminders, businesses can save significant time and effort, while also improving their cash flow and reducing late payments.
Can you customize the frequency and content of payment reminders?
Chaser allows users to customize payment reminders by adjusting the timing and frequency of reminders, and by personalizing the message content with customer-specific information and brand identity elements.
How to automate a collection reminder in Chaser’s payment followup software?
Chaser automates collection reminders by integrating with accounting software, allowing scheduled, personalized reminders via email, SMS, or mail. It includes customizable templates and an escalation process for overdue invoices.
Can you disable automated follow-ups for specific clients if needed?
Yes, automated follow-up systems typically offer granular controls to manage client interactions. This includes the ability to disable automated follow-ups for specific clients or even particular segments based on criteria such as engagement level, purchase history, or support requests. This flexibility ensures that while automation streamlines communication, it can be tailored to respect individual client preferences or circumstances, preventing unnecessary or unwanted contact.
Can you set multiple follow-ups for a single invoice?
Yes, multiple follow-ups can be set for a single invoice.
What is the best payment reminder message?

The key elements for an effective payment reminder message include a clear subject line, personalized greeting, specific invoice details, payment instructions, a polite tone, a clear call to action, contact information, and a professional closing.

How are Chaser’s automated payment collection reminders different from platforms such as Xero, QuickBooks etc.?
Chaser offers more advanced and specialized automated payment collection reminders than the basic features found in Xero and QuickBooks. Key differences include Chaser's dedicated focus on payment chasing, deeper automation with customizable schedules and multi-channel reminders, extensive customization options, seamless integration with accounting software, integrated payment portal, detailed reporting and analytics, debt recovery assistance, and credit checking capabilities. While Xero and QuickBooks have basic reminder features, Chaser provides a comprehensive solution for optimizing the entire payment collection process.