Payer rating | Chaser

See how your customers are paying at a glance with payer ratings

Understand your customer payment behavior instantly, and tailor and improve your receivables approach with ease.

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Prioritise effectively

Find out which customers are most likely to pay you late, and who you should follow up with first. Instantly identify problem accounts without the need for additional reports or tools, and gain clear insights into your payer's behaviour before adjusting their credit limits or using debt collection.


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Segment and optimise your follow-up approach

Easily group customers based on their payer rating as ‘good’, ‘bad’, or ‘average; and use different follow-up approaches tailored to their payment behaviour. Segment and avoid bombarding good payers with unnecessary additional follow-ups.

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Avoid doing business with bad payers

Payer ratings can help you avoid doing business with bad payers in the future by assessing their credit worthiness prior to extending credit. Poor payment habits can easily be identified by their 'bad' payment history, and credit limits can be reduced accordingly.

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Keep track of your customers’ payment behaviour

You can significantly reduce collection times by segmenting your customers based on their payment behaviour.But understanding your payer's behaviour isn’t straightforward. It takes into account how they are paying now, how they have paid in the past, and estimates how they will pay you in the future; no quick task for an already-busy finance team.

Payer ratings let you see at a glance how your customers pay you. Using machine learning, payer ratings analyse your customers’ payment behaviour over time to determine whether they are a good, bad, or average payer. Payer ratings mean you can understand your customer payment behaviour instantly. This will help your team tailor the collections approach and identify areas where you can improve your accounts receivable management and follow up process.


What they're saying

With Chaser, customers are able to quickly start chasing payments by automating invoice reminders. They gain access to all the tools they need to improve their cash flow and credit control—all in the middle of a global pandemic.

Stuart Hurst
Director, Accounts & Leal
"A very easy to use app, that's very clever at chasing debts. We've seen an improvement to debtor days almost immediately. ..the customer service and support Chaser offer is superb, can't praise them highly enough".
Sharon Pocock,
Md & Principal Accountant, Kinder Pocock
"This is such a good add-on. I truly believe that Chaser emails are sent with a little bit of magic. Even though I regularly used to send statements from Xero, the Chaser emails have had a far greater response, clients apologising for not paying sooner! It has definitely improved credit control, and the ‘thank you’ email when clients have paid is a lovely touch."
Emma Fox
Founder & Md, Fresh Financials
"Chaser has really changed the space. Several other apps have appeared in the market since Chaser - even Xero has its own invoice reminders. For us, though, Chaser is the one with the features we need. And at a great price, and with a great team supporting it, why would we ever change?"
Nathan Keeley
Partner, Mha Carpenter Box
"Chaser is very easy to use and implement which is to a large extent down to the support we have received from Chaser in terms of training and initial implementation. We see Chaser as an important tool to support both our clients using it directly and allowing us to offer to outsource the credit control function of our clients businesses."
Paul Bulpitt
Co-founder, The Wow Company
"The experience of Wow clients with Chaser has been very positive - with almost immediate results. The functionality Chaser offers is a complete personalised debt chasing solution - if you're serious about managing your cashflow, Chaser is a no-brainer really.."
Emma Chesson
Head Of Online Services, Kreston Reeves
"What really impressed me about Chaser is the ability to automate the credit control process whilst still managing to keep the personal touch. This alongside the full CRM functionality helps give transparency, and reduce time and human error. We are excited about offering our clients Chaser."
Paul Lodder
Partner, Sagars Accountants
"The benefits to businesses, accountants and their clients that Chaser brings is huge. If you were only going to look at a few apps make sure this is one of them."
Steven Kühn
Director Technology Solutions, Azets
"For us, Chaser is best in class for credit control. Chaser has that singular focus on credit control, which obviously reflects itself in the product. The feature set is fantastic"..."Having a healthy cash flow is absolutely essential for every business, and we saw that Chaser makes an instant positive impact for our clients."
Will Farnell
Founder & Director, Farnell Clarke
"Farnell Clarke LOVE Chaser! We started using Chaser as a precursor to rolling out to our clients. The results… we banked £3,792 within an hour of the first chaser cycle. The team are awesome. Always ready to help and make our lives as easy as possible."

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