Cut through the noise and reach customers on-the-go by sending payment reminders via SMS, to get your invoices paid sooner.
Automate SMS text messages using customisable templates and workflow schedules. Save time with automation whilst ensuring SMS reminders look hand-typed and get noticed, therefore improving collection rates. SMS is a highly customisable and effective solution for reducing missed payments amongst your customers.
By sending a payment gateway link within an SMS text message payment reminder, you are making it as easy as possible for customers to pay your invoices. They can pay them on-the-go or when sitting on the couch - they don’t even need to switch on their laptops.
If you’re struggling to get a hold of your customers with email and phone calls, SMS could be the silver bullet you need to collect some of those long overdue invoice payments. Using a combination of SMS and email payment reminders in your automatic chasing schedules will increase your chances of prompt invoice payments.
Send invoice reminders your customers are more likely to notice and pay. Average email open rates are just 25%, whilst SMS open rates are 98%. By sending payment reminders directly to their phone, you can reach customers more efficiently, and get invoices paid faster.
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In your Chaser account, navigate to ‘Manage’ then ‘Templates’. Select the SMS option and edit the existing templates as required.
In the ‘Manage’ area, select ‘Schedules’. Edit your chosen schedule and click the ‘+’ button to add in an extra reminder. Select your chosen SMS template from the drop down, then click ‘Add’.
If you have the Chaser Payment Portal enabled, navigate to ‘Templates’ and click on the template you’d like to edit. From the ‘Placeholders’ menu on the right hand side, click the Payment Portal option to insert it into your SMS reminders and click ‘Save’. Payment Portal links will be sent to all customers that receive this SMS template!
With Chaser, customers are able to quickly start chasing payments by automating invoice reminders. They gain access to all the tools they need to improve their cash flow and credit control—all in the middle of a global pandemic.
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