Automatically log every Chaser email as a Zendesk ticket and keep collections conversations where your teams already work
400+ happy customers
Each payment reminder, follow‑up, and customer reply sent through Chaser is copied to Zendesk as a ticket, giving support and finance staff a single, time‑stamped record of all collections activity. No more searching inboxes or asking colleagues to forward messages.
When a customer calls or raises a support ticket, agents can review the latest reminder, see promised payment dates, and respond with confidence—without leaving Zendesk or waiting for an update from finance. Issues are resolved faster and disputes are closed sooner.
Copy the Zendesk support address, paste it into Chaser’s Email Logging settings as a CC address, and you are live in minutes. There are no middleware tools, APIs, or IT tickets to raise—just reliable, automatic logging you control.
Zendesk stores the original email, attachments, and delivery timestamp for every ticket. This immutable record supports internal audits, strengthens compliance, and makes it easy to evidence the actions taken to recover each invoice.
