Resources
Helpful guides, webinars, tools, templates, and white papers to help you optimize your credit control.
The 2022 late payments report
See insights from businesses across the globe on the severity of late payments, how they can be reduced and methods businesses implement to deal with them.
20 SMS payment reminder messages to get your invoices paid
Get your invoices paid faster with 20 best practice SMS payment chasing templates, developed by accounts receivables experts.
40 polite templates to get invoices paid
Do you send follow-ups to remind customers about their invoices due month after month? We’ve got you covered with 40 email, text, and phone call templates.
The ultimate guide to accounts receivable
Written for finance professionals, this comprehensive guide will help you optimise your accounts receivable processes, and put an end to late and inconsistent customer payments!
14 most common invoice disputes and queries and how to resolve them
Getting invoices paid on time and Chaser’s credit control experts have put together some effective ways to prevent invoice queries and invoice disputes without risking your customer relationships.
Accounts receivables KPI tracker
By tracking the KPIs in this sheet, you will be able to identify areas of improvement and make data-driven decisions about how to improve your business's accounts receivable process and results.
Outsourced Credit Control for agencies
Download this guide to find out how you can improve your agency’s cash flow by getting paid sooner and reducing debtors, with an experienced credit control team at Chaser.
Chaser credit control and accounts receivable software
Download this guide to find out how you can automate manual tasks, get paid faster and maintain great customer relationships with Chaser's market-leading software.
What to do when customers aren't paying
Late paying customers? This guide covers what to do when your customers aren't paying their invoices, written by credit control experts.
8 templates to get invoices paid during a recession
Late payments during the recession? With many businesses in an uncertain position, it can pay to take a more sensitive approach when chasing payments. See how to use emotional intelligence and diplomacy in your chasing, with these 8 free templates.
Strategies for improving invoicing and collections from Chaser and Xero
See your invoicing process get simpler, disputes and queries reduce, and payment times speed up by following the actionable strategies in this guide.
8 most effective email templates to get invoices paid on time
Tried and tested, from our 6 years of invoice chasing experience and having helped businesses chase over $3.9BN to date. These templates can be copied and pasted directly, for you to send to customers!
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Energize Recruitment
Chaser's accounts receivable automation software has been a game-changer for Energize Recruitment. Read this case study to learn how their finance team are now saving several hours each week and getting more than 80% of their invoices paid without lifting a finger.
10 call scripts to get invoices paid
Approach receivables phone calls in the most effective way possible with the advice and scripts shared in this guide. These scripts have been tried and tested, from our 8 years of invoice chasing experience and having helped businesses chase over $25bn to date.
Invoice tracker
Easily keep track of invoices with this handy tracking template. Stay up to date on your customers' outstanding balances and what's due when with this handy invoice tracking template.
How Glaze Digital focus on growing their agency instead of awkward payment
Hear how Outsourced Credit Control has helped Glaze Digital increase efficiency and cost savings, whilst maintaining their brilliant client relationships.
The ultimate guide to accounts receivable for Sage users
Written for Sage users, this comprehensive guide will help you optimise your accounts receivable processes, and put an end to late and inconsistent customer payments!
Late payment calculator
If you have an unpaid invoice for goods or services, you are entitled to claim interest on commercial debt and even compensation for a late payment.
The essential guide to collections for credit controllers
We’re sharing our guidance on collections for credit controllers! This guide ensures any credit controller is well-equipped on how to avoid bad payers, and what to do when payments stop.
Proactiveness pays
5 steps to get your invoices paid faster.