Articles by Sonia Dorais
The emotional toll of debt collection and receivables management
Debt collection and proactive credit control is as important to most businesses as making sales. However,...
What does the high inflation rate mean for small businesses?
In recent months, the UK has seen a sharp increase in the rate of inflation. The Bank of England warned that...
Why debt collections and receivables management is one of the hardest jobs in the world
When most people think about the hardest jobs in the world, they don't usually think about debt collectors...
The biggest danger in credit control work is poor mental health
Credit control work is one of the most important but challenging aspects of any business. The work can be...
Is your business' cash flow vulnerable: Tips and processes to improve your receivables management
It's no secret that cash flow is the lifeblood of any business. Without a steady stream of cash coming in, it...
Prioritising the mental health and well-being of credit controllers and debt collectors
Credit controllers and debt collectors are often the unsung heroes of the business world. They work hard to...
How is the current cost-of-living crisis affecting small businesses?
There's been a lot of discussion recently about the cost-of-living crisis and its impact on small businesses....
Is your business' cash flow vulnerable? Tips to improve your AR
It's no secret that cash flow is the lifeblood of any business. Without a steady stream of cash coming in, it...
Easy ways to improve your accounts receivables process
If you're like most business owners, you're always looking for ways to improve your accounts receivable...
How to protect your business and survive a recession
There is no question that we're on the cusp of a global recession that will affect businesses of all sizes.
Credit control in an economic downturn
It's no secret that the economy isn't in the best shape. In fact, it may be heading for another recession. If...
Should sales reps be responsible for overdue receivables?
In a perfect world, all payments would be made promptly and on time. However, we all know that this is not...