It is with great excitement that we announce Chaser has been shortlisted for Xero's UK Small Business App Partner of the Year award 2023.
The Xero Awards are a celebration of excellence among Xero’s accounting, bookkeeping and app partners that help small businesses thrive around the globe.
Chaser has been working with small businesses for over 9 years now and we know the challenges that they face, especially when it comes to getting invoices paid on time. That's why we've made it our priority to provide small businesses with an all-in-one platform that allows them to credit check, monitor debtors, chase invoices via email and SMS, collect payments, recover debt, and reconcile their accounts - all helping them improve their processes and get paid faster.
As a Chaser team, we are honoured to be recognized alongside two other brilliant apps, ApprovalMax and A2X, in the UK Small Business App Partner of the Year category. See the Xero awards shortlist here
This recognition is a testament to the hard work and dedication of our entire team at Chaser, as well as our commitment to helping small businesses get paid faster and improve their cash flow through our innovative use of technology.
UK Small Business App Partner of the Year Award
Chaser's accounts receivable software was developed in 2014 to help reduce late payments and their negative impacts on SMEs. The software works with businesses and accountants and bookkeepers globally to automate the end-to-end credit control process. This helps them save time, get invoices paid faster, and protect their customer relationships. With Chaser, small businesses can credit check, monitor debtors, chase invoices, collect payments, and recover bad debt in one place – seamlessly connected with Xero.
Chaser and Xero
Chaser seamlessly integrates with Xero’s software and was one of their first Xero App Store partners, back in 2021. To this date, Chaser is Xero’s highest-rated debtor tracking software, with over 370 reviews on Xero App Store and a perfect 5.0-star rating.
To invest in shared success, Chaser has been a member of the Xero App Store’s Qantas rewards program, offering 21,000 Quantas points to Xero customers who sign up via the Xero app store (terms and conditions apply). Chaser has exhibited and promoted at numerous Xerocon events, including all their events in 2022, Xerocon Sydney, Xerocon New Orleans and Xerocon London.
Chaser is committed to client care and innovation, and our focus groups with Xero users revealed that slow-paying customers often came from the manufacturing and construction trades. This information inspired us to release SMS payment reminders, which are personalized and appear to come directly from the sender. SMS reminders have an open rate of 98%, making it an effective way to reach customers and get invoices paid.
Chaser is proud to be recognised for its efforts to help small businesses thrive. In fact, there is an ongoing campaign to get $ 5 billion paid for SMEs during 2023 and to support them with late payments during this time of economic uncertainty.
Some examples of Xero user’s success with Chaser
How Huttie Group recovered £15,000 of old debt
Huttie Group is a mechanical and electrical business that works with both commercial and domestic clients in the industry. By using Chaser and Chaser’s debt collection service, they got £15,000 of old debt paid. The following quote is from Tom Hays, their Head of Finance:
“Chaser and Chaser Collections have become an integrated part of our weekly and monthly credit control process. Before using Chaser and Chaser Collections, we could spend 2-3 days each month on credit control activity, and there was no guarantee that we would even receive a response or payment”
Ravi Kesari, a Xero accounting partner and director at Wren Accountancy, says:
"We’ve been so pleased with the result which has been to reduce debtors from over £100k down to approx. £40k (or 60 debtor days to about 24). We highly recommend Chaser and will be introducing it to clients to help with their debt collection process."
LoveBrands saves 15+ hours per week using Chaser alongside Xero’s accounting software
Love Brands is a multi-brand fashion distributor. For over 20 years, they have directly managed and acted as regional distributors for some of the biggest internationally recognised apparel brands in the fashion industry such as JOOP! and GUESS. After hitting the ground running with Chaser’s software, they started to see benefits immediately. With the time savings from using an automated accounts receivable solution alongside Xero’s accounting software, LoveBrands were able to move their credit control process from external contractors with ease, and manage the process as a smaller team of just two internal credit controllers.
The time savings meant more time to speak with customers over the phone and continue to build on their strong and valued client relationships. Through Chaser’s highly personalisable invoice reminder templates and custom schedules, Rossana, the Credit Control manager, and her team were able to maintain the vitally crucial personal touch when automating invoice reminders to LoveBrands’ clients.
“Chaser has become an indispensable tool in my working routine. It’s allowed me to create personalised templates that convey the same friendliness and the same tone I would use with customers in manual emails.”
- Rossanna Vittorielli, Credit Control Manager, Love Brands
Chaser wants to express our sincere gratitude to our customers for their trust and support. We are humbled by the number of Xero users that have chosen Chaser as their preferred accounts receivables automation software. Chaser’s users are at the heart of everything we do, and it is their feedback that drives our constant innovation and improvement.
A massive thank you to the 371 businesses who have left a review for Chaser on the Xero App Marketplace, to everyone who has given feedback about Chaser directly to Xero, and to everyone who has come to say hello to us at the many Xerocons we’ve exhibited at.
Also, on behalf of everyone at Chaser, I would like to express our gratitude to Xero for a brilliant partnership. We find great value in being a part of Xero's ecosystem and being one of its trusted partners.
Xero's commitment to small businesses has been unwavering, and we are proud to be a part of the community that shares this mission. We believe that our partnership has helped many small businesses streamline their credit control processes and improve their cash flow. As a result, we have seen consistent growth in our Xero user numbers.
We are excited to continue our partnership with Xero, and we look forward to working together to provide even more value to small businesses around the world.
Xero awards 2023
We look forward to celebrating our nomination at the Xero Awards Ceremony on the 19th of April at the Ministry Venues Elephant and Castle in London. You can view the full shortlist for the awards here