NetSuite users can now benefit from Chaser's accounts receivable software as it has achieved 'Built for NetSuite' status. Chaser helps organizations worldwide reduce late payments, save time on manual tasks, and maintain strong customer relationships.
NetSuite users who choose to use Chaser's SuiteApp can automate invoice reminders, debtor tracking, payment collection, and much more while gaining complete visibility and control over their receivables and communications. By centralizing communications, insights, and payment tools, Chaser makes it easier to bring cash in sooner without damaging customer relationships.
For NetSuite users, these capabilities are now available natively through Chaser’s SuiteApp. The 'Built for NetSuite' certification validates that Chaser meets NetSuite’s standards for security, quality, and compatibility, and ensures that finance teams can confidently adopt the solution as part of their existing NetSuite ecosystem.
Key benefits of Chaser for NetSuite users
- Gain full visibility: track every debtor communication, reply, expected payment date, and payment note in one place. Automatic CRM email logging to keep finance, sales, and support aligned.
- Save time on manual tasks: automate follow-ups, calls, letters, and inbox admin, freeing up hours each week for higher-value work
- Automate invoice chasing without losing the human touch: personalize reminders with your own email address, signature, and branding, so customers never feel like they are receiving automated messages
- Improve cash flow: encourage faster payments with payment portals, links, installment plans, and optional late fees or early payment discounts
- Use AI insights to optimize collections: identify which customers to prioritize, when to follow up, and how to tailor communication for better results
The Chaser SuiteApp
The Chaser SuiteApp enhances NetSuite by giving finance teams a connected platform for all receivables activities. Every invoice, reminder, and customer reply is linked to NetSuite payment and customer data, ensuring that debtor data and communications are visible in one centralized location.
This integration eliminates the need for manual work and duplicate data entry, while providing actionable insights into collections performance. With Chaser, NetSuite users gain a clearer picture of outstanding invoices, improve visibility, and take the right action at the right time.
Full visibility over receivables
- Track every invoice, payment, reminder, and reply in one shared view to reduce the risk of missed follow-ups
- Keep a complete record of all debtor communications and notes for clarity and audit-ability across your team
- Log email reminders and responses directly into your connected CRM for seamless collaboration
- Gain peace of mind knowing all your accounts receivable activity is organized and accessible in one place
Humanized automation
- Send reminders from your own email address with your usual signature and branding so customers never feel chased by a system
- Personalize tone and content to match your style and protect relationships
- Use Chaser’s AI email generator to instantly craft polite, professional follow-ups that learn and reflect your communication style
- Thank customers automatically when they pay to build goodwill and strengthen relationships
Smarter debtor management
- Segment debtors into unlimited workflows to tailor your follow-up approach for different payer types, languages, or regions
- Prioritize tasks and chasing based on debtor behavior and payment history
- Apply late fees or early payment discounts where appropriate to encourage better payment habits
- Gain AI-driven risk insights to understand which customers may need closer attention
Multi-channel follow-ups
- Reach customers on the channels they respond to best, with options including email, SMS, automated calls, and letters
- Include payment links and QR codes directly in reminders to make it easy for customers to pay immediately
- Ensure a consistent process across every channel to maximize results without adding manual effort
- Choose escalation paths, such as switching the sender or channel, when payments are overdue
Actionable reporting and insights
- Monitor performance with reports that show which reminders and schedules deliver the best results
- Track key metrics like days sales outstanding (DSO) to measure improvements in cash flow
- Assess team activity and communication volumes to ensure standards are met and nothing is missed
- Use reporting insights to optimize your workflows and identify opportunities for more automation
Why NetSuite users benefit from Chaser
NetSuite is a powerful ERP platform used by mid-market and enterprise organizations across industries such as software, retail, wholesale, manufacturing, healthcare, and professional services. While NetSuite delivers robust core functionality for financials, inventory, and operations, many organizations still face challenges with receivables.
Late payments remain a widespread issue, creating strain on cash flow and increasing the risk of bad debt. Finance teams often resort to manual chasing, disconnected spreadsheets, or ad hoc communication methods, leading to inefficiencies and poor visibility (The late payment report).
Chaser directly addresses these challenges by providing an end-to-end receivables management system for NetSuite users. Finance teams gain a comprehensive platform that complements NetSuite’s capabilities, ensuring that debtor communications, tracking, and collections activities are managed in one place.
This combination allows organizations to scale more effectively, improve cash flow predictability, and maintain strong relationships with their customers while reducing the burden of manual AR work.
How to get started with Chaser and NetSuite
Getting started with Chaser’s SuiteApp is straightforward. NetSuite users can start using Chaser directly from NetSuite’s app marketplace; SuiteApp.com. The integration is quick to set up, with Chaser syncing company, customer, invoice, payment, and credit note data from NetSuite automatically.
Alternatively, NetSuite users can sign up for a free Chaser account and select NetSuite as their chosen integration during the setup process.
Once connected, finance teams can immediately begin automating payment reminders, centralizing communications, and accessing insights that help reduce late payments. Chaser’s workflows are fully customizable, allowing organizations to tailor the solution to their specific debtor groups, payment terms, and business requirements.
With pricing based on turnover, Chaser provides a scalable solution for organizations of all sizes. Whether managing receivables across a single entity or multiple subsidiaries, NetSuite users can rely on Chaser to provide clarity, efficiency, and control over their accounts receivable.
Chaser 'Built for NetSuite'
Achieving Built for NetSuite status marks an important milestone for Chaser and provides NetSuite users with a certified solution that strengthens their receivables management.
By combining NetSuite’s robust ERP functionality with Chaser’s automation, visibility, and debtor management tools, organizations can improve cash flow, reduce manual effort, and gain greater confidence in their receivables processes.
For finance teams looking to streamline accounts receivable and protect customer relationships, the Chaser SuiteApp delivers a reliable, secure, and user-friendly solution, directly within the NetSuite ecosystem.
