Most mid-market finance teams leave Quadient AR because they need a tool that runs reliable, personalized credit control without the complexity of enterprise order-to-cash suites.
An analysis of 96 Quadient [Yaypay] AR reviews on G2 (June, 2026) surfaces the four core problems that drive teams like yours to look for an alternative:
- You can't make your invoice chasing communications feel personal or on-brand, because the tool's email customization is low-grade and templated. Your messages land looking cheap, the chase gets ignored, or it strains a client you've had for years.
- Resolving issues fast is difficult because support is slow and the ticketing process is heavy. Your held dispute or paused sequence waits days, and your window to recover that payment closes.
- You can't shape workflows and customer-level comms to your own rules. Configuration is clunky and some fields are locked to your ERP. You end up bending your process to fit the tool, or falling back to the manual chasing the software that was meant to replace.
If your goal is an AR software that lets you chase reliably and on-brand, hold DSO steady, and feed a cash-flow forecast you trust, without manual workarounds or over-paying for enterprise features you'll never use, you're in the right place.
The table below gives an at-a-glance snapshot of all six tools.
| Tool | Best for | Key strengths | Pricing model | G2 rating |
|---|---|---|---|---|
| Chaser | Mid-market B2B finance teams wanting on-brand multi-channel chasing, fast human support, and integrated collections visibility | White-labelled chasing, Late Payment Predictor, no-win-no-fee collections, Xero/AccountsIQ/FreeAgent | Revenue-based pricing with free trial | 4.3/5 |
| Upflow | SMB and lower mid-market teams wanting fast setup and a free entry plan | Free Discover plan, automatic cash application, ARR-based pricing | Free plan. ARR-based premium | 4.8/5 |
| Versapay | Mid-market and enterprise teams needing collaborative AR with a customer-facing payment network | Collaborative AR portal, AvidXchange payment network, real-time dispute resolution | Quote-based | 4.1/5 |
| Gaviti | Mid-to-large B2B businesses with complex multi-ERP environments | Multi-ERP support, zero-fee ACH, unlimited users, payment forecasting as standard | Quote-based | 4.4/5 |
| Tesorio | Finance teams wanting AI-powered cash flow forecasting tightly connected to AR | AI cash forecasting, scenario modelling, ERP-native integrations (NetSuite, Sage Intacct, SAP) | Quote-based | 4.7/5 |
| Kolleno | SMB and mid-market teams wanting AI-driven collections with autonomous agent execution | AI multi-agent collections, cash flow forecasting as standard, SOC 2 Type II certified | Monthly flat fee per user | 4.9/5 |
1. Chaser
Best for: Mid-market B2B finance teams who need on-brand chasing, fast support, and integrated collections visibility.
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Chaser gives mid-market B2B finance teams that sell on payment terms access to AR automation and cash flow forecasting inside one system. Credit control, collections escalation, and cash-flow visibility are all available without an enterprise implementation project.
It integrates with Xero, AccountsIQ, NetSuite, Sage, QuickBooks, Microsoft Dynamics, and Odoo, and goes live in days, with no need for IT involvement. Chaser covers the full cycle of the invoice-to-cash process. Here’s what Chaser offers finance teams:
White-labelled, personalized multi-channel chasing

This is the direct answer to Quadient's communications problem. Payment reminders go out across email, SMS, letters, automatic voicemail, and in-app calls from your finance team's own domain, name, and signature. That makes communications look and sound authentically like your team.
Every sequence can be personalized at the customer level: tone adjusted per debtor segment, weekends and public holidays suppressed, and sender and recipient escalated as the debt ages. And, none of these changes requires a support ticket.
In practice, you can set a different tone for a long-standing client who is two weeks late than for a new customer at 45 days overdue, and can change that logic themselves, in the platform, without involving support or a developer. The communication that lands with the client reflects the relationship, not the software.
Customizable automation and debtor segmentation

You build and edit your own workflow rules with no developer or change request required. That means automation can be segmented by customer payment behaviour, account size, overdue days, or any combination your team defines.
The Late Payment Predictor flags invoices at risk of late payment before their due date, allowing your team to act before an invoice becomes overdue rather than after. Meanwhile, the audit trail logs every touch across every channel: every email sent, every call made, every reply received. You always have a complete, timestamped record of what happened.
If you need to assess customer risk before extending terms you also benefit from Chaser's credit checking feature.
Human support and response times
Live chat, phone support, and a 24-hour response commitment mean that when something needs to change mid-process, like a workflow pause for a relationship account or a sequence adjustment because a client has raised a query, your team can reach a human quickly.
AR decisions move fast, so a support model that responds in days is a collection risk. This matters most during the first months of use, when configuration changes are most frequent.
Integrated no-win-no-fee collections and outsourced credit control

When debt needs to escalate, Chaser Collections operates as an extension of your finance team on a no-win-no-fee basis. Your company's brand voice is maintained, and full audit trail visibility stays within the same platform. Around 80% of escalated cases resolve without legal action.
Unlike referring debt to an external agency and losing sight of it, Chaser Collections keeps the full history in one system, from the first automated reminder through to escalation and recovery.
And, if you want to delegate the chasing function more broadly, Chaser Care is an outsourced credit control service. A dedicated specialist handles follow-ups, calls, inbox management, dispute resolution, and reconciliation support on behalf of your finance team.
Revenue forecast and cash-flow visibility

Cash inflow projections are built from live AR collections data, drawing on how customers actually pay rather than when invoices are due. A customer who consistently pays at 50 days on Net-30 terms is forecast at 50 days, not 30. That’s how the Revenue Forecast Tool works.
The Late Payment Predictor feeds directly into this forecast, so the picture updates as risk signals emerge. For finance teams presenting a cash-flow forecast to a Head of Finance or CFO, the connection between collections activity and the forecast number is direct.
Key features
- White-labelled multi-channel chasing (email, SMS, letters, automatic voicemail, in-app calls)
- Customer-level segmentation and workflow rules with weekend and public-holiday suppression
- Late Payment Predictor: flags high-risk invoices before they become overdue
- Payment Portal with Chaser Pay (instant bank transfer, cards, Apple Pay, Google Pay)
- Payment plans
- Full audit trail across all channels
- Chaser Collections (no-win-no-fee debt recovery)
- Chaser Care (outsourced credit control)
- Revenue Forecast Tool
- Integrations with Xero, AccountsIQ, Sage, QuickBooks, and Dynamics
- Open API, CSV, and Zapier for custom connections
Pros
- Communications are white-labelled and customizable at the customer level without support involvement
- Deployed in days without IT dependency
- Integrations with the accounting platforms that mid-market UK and Ireland teams actually run
- Collections escalation keeps a full audit trail and brand control inside the same platform
- Live cash-flow forecast connected directly to AR collections data
Cons
- Cash-flow Forecast Tool is currently available to Xero users only
- Not a standalone invoicing tool
- Not designed for high-volume cash applications at scale
Pricing
Custom revenue-based pricing. Free trial available. Visit Chaser’s pricing page for current plans.
What users say about Chaser
Chaser has a G2 rating of 4.3/5 stars based on 68 user reviews. The platform's ease of use, automations, credit control solutions, and collections efficiency are noted as Chaser's strongest points by finance teams.
After Huttie Group implemented Chaser, more than 90% of escalated invoices received a response, and more than 80% were paid. Cash flow forecasting became accurate for the first time.
“Chaser and Chaser Collections have become an integrated part of our weekly and monthly credit control process. Before using Chaser and Chaser Collections, we could spend 2-3 days each month on credit control activity, and there was no guarantee that we would even receive a response or payment.”
Book a demo today to see how Chaser personalizes your sequences, tone, and branding for consistent, on-brand chasing.
2. Upflow
Best for: SMB and lower mid-market teams wanting fast setup and a free entry point

Upflow is an AR automation platform covering invoice tracking, automated dunning workflows, cash application, a payment portal, and AR analytics. A free Discover plan is available with no time limit. Premium plans are priced on the company's annual recurring revenue (ARR). Upflow doesn’t cover credit control or debt recovery.
Fast setup is consistently noted as a strength in reviews. The platform integrates with NetSuite, QuickBooks, Xero, Chargebee, Sage Intacct, and Stripe Billing.
Key features
- Customizable multi-stage dunning workflows (email, SMS, calls, letters)
- Automatic cash application
- Customer payment portal (credit card, ACH, wire transfer)
- Real-time AR analytics with DSO tracking
- Free Discover plan with ARR-based premium tiers
Pros
- Free Discover plan: the only genuine no-cost entry point in this comparison
- Setup described across reviews as taking days to weeks
- Clean, approachable interface consistently noted in reviews
- Strong ERP integrations for SMB and lower mid-market teams
Cons
- No credit control: no credit checking, credit limits, or credit monitoring
- No collections service or debt recovery for unrecoverable debt
- Reporting flexibility is noted as a limitation in some G2 reviews
Pricing
Free Discover plan available. Premium plans are priced by company ARR, meaning cost scales with the size of the business rather than per seat.
What users say about Upflow
4.8/5 (233 reviews) (G2)
Upflow is noted consistently for ease of use, setup speed, and automation quality. Recurring negative themes in reviews include reporting rigidity and occasional feature request delays.
3. Versapay
Best for: Mid-market and enterprise teams needing collaborative AR with a customer-facing payment network

Versapay is a collaborative AR automation platform that targets both mid-market and enterprise B2B companies. It connects finance teams and their customers in a shared portal for invoice management, dispute resolution, and payment.
Versapay’s integration with the AvidXchange payment network and its focus on buyer-seller collaboration represent an end-to-end B2B payment supply chain and set it apart from tools built primarily around outbound chasing.
Key features
- Collaborative AR portal connecting the finance team and their customers on invoice queries
- Real-time dispute resolution and document sharing within the portal
- AvidXchange payment network access for enterprise B2B payments
- Automated dunning and collections workflows
- Cash application and remittance management
Pros
- Collaborative portal reduces back-and-forth on invoice disputes
- AvidXchange network integration is a differentiator for enterprise B2B payment flows
- Real-time visibility on customer dispute activity
Cons
- No public pricing. Quote-based only.
- No free trial or product-led entry point.
- Less suited to teams whose primary need is on-brand outbound chasing rather than collaborative dispute resolution
Pricing
Versapay uses a quote-based pricing system with no public pricing. There is also no free trial available.
What users say about Versapay
4.1/5 (95 reviews) (G2)
Positive themes typically include collaborative AR capability and dispute visibility. Verify current negative themes before publishing.
4. Gaviti
Best for: Mid-to-large B2B businesses with complex multi-ERP environments

Gaviti is an AI-powered AR automation platform for B2B businesses invoicing on credit. It connects to any cloud or on-premise enterprise resource planning (ERP) system, including SAP, NetSuite, QuickBooks, Xero, and Sage Intacct simultaneously, and surfaces payment forecasting directly in the collections analytics dashboard.
All plans include unlimited users, unlimited workflows, and zero-fee ACH. Gaviti is best suited to businesses with complex ERP environments or multi-subsidiary structures that need a single AR layer across all of them.
Key features
- ERP-agnostic: connects to any cloud or on-premise ERP, including multiple ERPs simultaneously
- AI collections workflows with unlimited customization
- Payment forecasting is built into the standard AR dashboard
- Cash application with a 90% pre-workday match rate
- Zero-fee ACH on all plans
- Unlimited users and workflows on every plan
Pros
- ERP-agnostic architecture supports the broadest range of accounting systems in this comparison, including NetSuite.
- Zero-fee ACH eliminates transaction costs for US-based payment flows
- Payment forecasting is a standard feature, not a separate add-on
- Unlimited users on every plan
Cons
- Slow performance under load is the most-cited complaint in user reviews
- Average implementation timeline is longer than Chaser or Upflow
- Less suited to small or simple mid-market teams that do not need multi-ERP support
Pricing
Gaviti uses a quote-based pricing system priced by invoice volume, not per user. Includes unlimited users and workflows.
What users say about Gaviti
4.4/5 (190 reviews) (G2)
Gaviti is noted for ease of use, collections efficiency, and automation as the platform's strengths. The most-cited complaints are slow performance under load and limited customization capability.
5. Tesorio
Best for: Finance teams wanting AI-powered cash flow forecasting tightly connected to AR collections

Tesorio is an AI-powered cash flow forecasting and AR management platform. It connects to ERP systems natively, including NetSuite, Sage Intacct, and SAP, and builds cash flow predictions from live AR and AP data, with scenario modelling and variance analysis.
Tesorio is best suited to mid-market and enterprise finance teams whose primary challenge is cash flow visibility across a complex AR book, rather than teams whose primary need is on-brand multi-channel chasing.
Key features
- AI cash flow forecasting with scenario modelling and variance analysis
- ERP-native integrations (NetSuite, Sage Intacct, SAP)
- AR collections workflow automation
- Customer-level cash flow prediction based on payment behaviour
- Treasury and AP forecasting alongside AR
Pros
- AI cash flow forecasting is its primary capability, and more prominent than in most tools on this list
- ERP-native integrations suit complex finance environments
- Scenario modelling supports CFO-level financial planning
Cons
- Not primarily a chasing and communications tool (teams whose main need is on-brand multi-channel chasing will find more depth elsewhere)
- No public pricing and no free trial
- Less suited to small mid-market teams needing a product-led entry point
Pricing
Quote-based. No public pricing. Contact Tesorio at tesorio.com.
What users say about Tesorio
4.7/5 (236 reviews) (G2)
Tesorio’s strong points, based on user reviews, are its invoice management, collections management, and automations. While sync delays, invoicing issues, and email functionality are noted as drawbacks.
6. Kolleno
Best for: SMB and mid-market teams wanting AI-driven collections with autonomous agent execution

Kolleno is an AI-driven AR and collections platform covering credit monitoring, automated collections workflows, cash application, cash flow forecasting, and a branded customer payment portal. Its AI multi-agent system operates at three autonomy levels: Insights, Copilot, and Execute. Teams choose how much the AI acts independently.
Kolleno is SOC 2 Type II and ISO 27001 certified and offers 1,000+ integrations with real-time two-way sync.
Key features
- AI multi-agent workforce with three autonomy levels (Insights, Copilot, Execute)
- Customer portfolio segmentation with customizable communication tone per segment
- Cash flow forecasting built on customer payment behaviour patterns. Standard feature, no separate module.
- Cash application and reconciliation automation
- Credit monitoring and credit limits
- Branded customer payment portal
- 1,000+ integrations with real-time two-way sync
Pros
- AI multi-agent architecture enables autonomous execution across collections, reconciliation, and risk monitoring
- Cash flow forecasting is a standard platform feature, not a separate add-on
- Customer segmentation and portfolio-based strategy are noted positively in reviews
- SOC 2 Type II and ISO 27001 certified
Cons
- No collections service or no-win-no-fee debt recovery for unrecoverable debt
- Mobile app functionality is noted as limited in reviews
- Integration add-on charges may apply
Pricing
Kolleno charges a monthly flat fee per user, making the base cost predictable as the team grows. Some integrations carry additional charges, so the total cost of ownership should be confirmed with the vendor before selecting a plan.
What users say about Kolleno
4.9/5 (99 reviews) (G2)
Positive themes include collections efficiency, automation quality, and ease of integration. Users have also noted that the platform's poor navigation can lead to uncertainty about feature availability.
Which Quadient AR alternative is right for your team?
The right alternative depends on which operational gap drove your decision to leave Quadient AR. The table below maps the most common reasons for leaving to the tool best positioned to address them.
| Your primary reason for leaving Quadient AR | Recommended tool | Primary reason | Best suited to |
|---|---|---|---|
| Communications that look cheap and cannot be changed without raising a ticket | Chaser | White-labelled multi-channel chasing with full customer-level personalisation. No support ticket required. | Mid-market UK/Ireland B2B teams on Xero, AccountsIQ, or FreeAgent |
| Need the fastest, most affordable entry point with no credit control requirement | Upflow | Free Discover plan and setup in days. Best for teams whose primary need is collections workflow and cash visibility. | SMB and lower mid-market teams with straightforward AR books |
| Invoice disputes and customer collaboration are the main friction point | Versapay | Collaborative AR portal connects the finance team and customers on invoice queries and disputes in real time. | Mid-market and enterprise teams with high dispute volume or complex buyer-seller relationships |
| Multi-ERP complexity or high-volume multi-subsidiary AR | Gaviti | ERP-agnostic architecture, zero-fee ACH, unlimited users, payment forecasting as standard. | Mid-to-large B2B businesses running multiple ERPs or managing complex subsidiary structures |
| Cash flow forecasting accuracy is the primary problem, not chasing volume | Tesorio | AI cash flow forecasting from live AR and AP data, with scenario modelling and ERP-native integrations. | Finance teams needing CFO-level cash visibility rather than outbound chasing depth |
| AI-agent collections with a high integration count and forecasting as a standard feature | Kolleno | AI multi-agent autonomy at three levels, cash flow forecasting built in, 1,000+ integrations | SMB and mid-market teams comfortable with AI-driven automation at the platform level |
Frequently asked questions
Quadient AR, formerly known as YayPay, is a cloud-based AR automation platform covering credit management, automated collections workflows, invoice delivery, cash application, and analytics. It’s one of four product lines from Quadient, alongside AP (Beanworks), mailing hardware, and CCM (Inspire). This article covers alternatives to the AR product only.
Yes. Quadient acquired YayPay in 2021 and rebranded it as Quadient AR. The product's core AR automation capabilities remained under the Quadient name.
For mid-market UK and Ireland finance teams running Xero, AccountsIQ, or FreeAgent, Chaser offers a native integration and is built specifically for that stack. Upflow and Kolleno also confirm Xero integrations.
Implementation timelines vary by platform and complexity. Both Chaser and Upflow are described across reviews as going live in days to weeks. Platforms with more complex ERP environments or enterprise-level configurations take longer.
